UPDATE: Effective October 18 2017, we have now created a solution to Facebook change described below. If you are sharing your paper URL ("share web newspaper link" toggle is on) and have selected to include top article and top article image, the information will once again be shown on facebook.
Effective 19 June 2017, Facebook made a change to their platform which unfortunately affects our ability to include the top article image and title when sharing the paper URL.
As a result, when sharing your paper URL on Facebook, you will notice that your post no longer includes the top article image and title.
We are working on an alternate solution in response to their change. We're sorry for the inconvenience.
NOTE: The change to Facebook's platform does not affect sharing on Linkedin. You can continue to share your paper URL and choose to include the top article image and title.
You can also continue to share your paper URL with it's thumbnail image and paper information on both Facebook and Linkedin.
Until we find a solution, we suggest the following alternative if you would like to share the top article image and article on Facebook and yet still link back to your paper:
From your Paper Settings Dashboard > Social Media Agent > Facebook:
1) Turn off Share web newspaper link
2) Turn on Share top article link.
3) Use the Call to Action option to link back to your paper.
Customizing the call-to-action overlay
From your Paper Settings Dashboard > Social Media Agent > click on "Call-to-Action on Shared articles" to enable the feature and customize the messaging. In the Call-to-action button link, enter your paper URL.
This will lead anyone who clicks on the article to your paper.
See more about the call-to-action overlay.
Example of customized call-to-action overlay that will appear once visit clicks your facebook "top article" link.