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Error message "Important! Your promo-tweet text is either missing your paper URL or the URL is incorrectly formatted..."

Situation:  When editing your settings, you are getting the error message "Important! Your promo-tweet text is either missing your paper URL or the URL is incorrectly formatted..."

Solution:  If you are receiving this message, we are not able to validate the promo-tweet found in your Social Media Agent module under "Share web newspaper link".

To correct the issue:

  • From your Paper Settings Dashboard > Social Media Agent module > for any activated Social Media Network (Twitter, Facebook, Linkedin) in your settings, click on "Share web Newspaper link
  • Under "Post text", if your text does not include your paper URL, add the paper URL and ensure your paper URL includes https:// in front of the paper URL.

If "Share web Newspaper" is turned OFF and you are receiving the error, please turn OFF the  main toggle and back ON to reset your settings. (Toggle shown below)

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If you have an issue or need further help, contact us.

 

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