Situation: When editing your settings, you are getting the error message "Important! Your promo-tweet text is either missing your paper URL or the URL is incorrectly formatted..."
Solution: If you are receiving this message, we are not able to validate the promo-tweet found in your Social Media Agent module under "Share web newspaper link".
To correct the issue:
- From your Paper Settings Dashboard > Social Media Agent module > click on "Share web Newspaper link"
- Under "Post text", if your text does not include your paper URL, add the paper URL and ensure your paper URL includes http:// in front of the paper URL.
- Be aware that if you include any other URL besides your paper URL (for example: a URL shortener or a snip.ly for your paper), the most recent "meta data" for your paper is not being sent to Twitter. This will result in Twitter displaying an incorrect image for your paper on most days. However, if you still wish to include a URL other than your paper's URL, be sure to include http:// in front of your URL.
If "Share web Newspaper" is turned OFF and you are receiving the error, please turn OFF your twitter toggle and back ON to reset your settings. (Toggle shown below)
If you have an issue or need further help, contact us.