Follow

Our Hints for new features continue to show each time your visit your paper

Situation

You are getting hints regarding new features from Paper.li when you visit your paper.  You've closed them but they just keep appearing! 

Explanation

If you close one of our hints when visiting your paper, the hint should not appear a second time because any time you close a "hint" (example shown below) from us, we install a small file (a cookie) on your browser.  The next time you visit your paper, if we detect the cookie already installed, we won't show the hint.

 

 

Situations where you may see the hint again include:

  • You use a new computer (will show since cookie is not yet installed)
  • You use a new browser (will show a second time since cookie is not yet installed)
  • You clear your cookies
  • You are using Microsoft Edge or Internet Explorer.  MS Edge and IE both have a small bug that does not store the URL of the paper correctly when creating the cookie.  The workaround for these two browsers is to add a / to the end of your paper URL before closing the hint.  When / is added to the end of your paper URL, the cookie file is correctly stored in your browser and the next time you visit your paper, we will find the cookie and no longer show you the hint.   

 

 

 

 

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk