Something's not working

General

• How to Report an Issue or Ask a Question
• Missing: Your Edit Icon/ Paper Settings Icon is Not Appearing
• Acceptable Use Policy for Email Invitations to Subscribe
• Widgets: You Would Like to Embed a Widget on a Site That Strips Javascript
• You Can't Get Your Custom Domain Set Up Properly
• Your Shares Were Reset to Zero

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Billing

• Red Banner requesting address not disappearing
• VAT number showing as 'not valid'

Signin Issues

• Sign-in: You Are Signed In But Don't See Your Paper
• Sign-in: You Are Getting An Error Message

Adspace Issues

• One or More of Your Ads Are Not Displaying

Content issues

• Paper.li Is Not Picking Up All of the Content You Expect
• Unwanted Content, Porn or Adult Content
• Paper.li is not correctly presenting the title, article text, URL or image content from a webpage

Social Media & Email Notifications

• Missing @author mention from tweet
• Missing Email Newsletters Not Received
• Missing Twitter mentions: why are there none or few in my post?
• Missing option to promote to Facebook Page you manage
• Missing Tweets and Posts
• Incorrect headline article image on Twitter

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Bookmarklet issues

• Bookmarklet: Not able to drag it in Safari
• Bookmarklet: Detecting Videos Embedded on a Webpage
• Bookmarklet: Not Working on Some YouTube Videos
• Bookmarklet: Asking You to Sign-In
• Bookmarklet: No Content Detected
• Bookmarklet: Can't Add Content Because My Paper is No Longer Editable.