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  1. Paper.li Support
  2. Something's not working

Something's not working

General

  • How to Report an Issue or Ask a Question
  • Missing: Your Edit Icon/ Paper Settings Icon is Not Appearing
  • Acceptable Use Policy for Email Invitations to Subscribe
  • Widgets: You Would Like to Embed a Widget on a Site That Strips Javascript
  • You Can't Get Your Custom Domain Set Up Properly
  • Your Shares Were Reset to Zero
See all 9 articles

Billing

  • Red Banner requesting address not disappearing
  • VAT number showing as 'not valid'

Signin Issues

  • Sign-in: You Are Signed In But Don't See Your Paper
  • Sign-in: You Are Getting An Error Message

Adspace Issues

  • One or More of Your Ads Are Not Displaying

Content issues

  • Paper.li Is Not Picking Up All of the Content You Expect
  • Unwanted Content, Porn or Adult Content
  • Paper.li is not correctly presenting the title, article text, URL or image content from a webpage

Social Media & Email Notifications

  • Missing @author mention from tweet
  • Missing Email Newsletters Not Received
  • Missing Twitter mentions: why are there none or few in my post?
  • Missing option to promote to Facebook Page you manage
  • Missing Tweets and Posts
  • Incorrect headline article image on Twitter
See all 12 articles

Bookmarklet issues

  • Bookmarklet: Not able to drag it in Safari
  • Bookmarklet: Detecting Videos Embedded on a Webpage
  • Bookmarklet: Not Working on Some YouTube Videos
  • Bookmarklet: Asking You to Sign-In
  • Bookmarklet: No Content Detected
  • Bookmarklet: Can't Add Content Because My Paper is No Longer Editable.
Paper.li Support