2 followers Follow

Im a Pro subscriber and my content is locked ?!

I've been paying for Pro level for about 8 months - but havent released the paper yet as was not ready until now. ANd now the paper is locked - it's on my profile but I can't seem to edit it at all now? Help?!

The Getcleantech Team

Official comment


Hi Susan,

I just checked out your paper here: and note that you have turned on your custom header. This means that you have hidden all menus from your readers (i.e. you have turned on "white labeling"). To view the menus and sign in as the publisher, navigate to your paper URL, click ESC on your keyboard and you'll be asked to sign in. Once signed in to your domain, you will see the paper settings cog, top right to view your paper settings again as well as the main menu icon, top left.

Hope that helps!


Julia Yaziji

Please sign in to leave a comment.

1 comment