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Hi

I am trying to turn on Facebook and Linked in, in the social media agent section but keep getting error Invalid domain URL? There's no option to enter the address manually. Can you fix this? thanks

 

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7 comments

Date Votes
  • Official comment
    Julia Yaziji

    Hi there,

    Thanks for writing.  The error was due to a badly formatted URL entered into one of the ad units.  It was causing an error.  I've corrected the format  (it was simply that the / in the URL entered pointed the wrong way).  

    You should now be able to enable facebook and linkedin.  Sorry for that inconvenience.  Let us know if you need anything else!

     

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  • @SandyHibbard

    Hello, I am having the same problem with my PaperLi Pro, can you help!?  Thanks!

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  • Dorian Staten

    Hi Sandy,

    It turns out you had a mailto link in your second ad spot which was causing the error. Please note that mailto links are not valid in the ad spots. I removed the link, so you're all set now.

    Cheers!

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  • Team Ninesec

    I am facing similar error while trying to include the linkedin account. Please help.

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  • Dorian Staten

    Hi Team Ninesec,

    I checked your promotions, and it looks like your LinkedIn promotions are properly set up now. Does this mean you were able to resolve the issue?

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  • Team Ninesec

    Hi Dorian,

    Thanks. We were able to figure out the settings, and hopefully it should start working when the next paper edition would be pushed out. I'll update you by Friday. Thanks for your revert.

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  • Dorian Staten

    Great! If you have any trouble, please let us know.

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