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9 comments

  • Official comment
    Dorian Staten

    Hi Perry,

    It turns out the problem you were having was due to a bug. I'm happy to report that our developers have fixed the bug, and your paper now has plenty of content. The blank content source is also fixed.

    Cheers!

    -Dorian

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  • Dorian Staten

    Hi Perry,

    Thanks for reporting this. We're investigating the issue and will follow up with you as soon as possible.

    -Dorian

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  • Biotica Healthcare Marketing

    Dorian, I'm having the exact same problem without the blank content source. Would you please take a look, or let me know how I can fix myself. Thanks much.

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  • Dorian Staten

    Hi Susan,

    Please note that you currently have no paper sections enabled. If you'll enable a few paper sections, your paper should start finding content.

    You can enable paper sections under Content > Advanced Settings > Select Paper Sections.

    Cheers!

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  • Sherry Bradford

    Hello,

    I am having this problem as well with no content at all showing up with the following statement

    (https://paper.li/e-1582417279#/) --

    Sorry! No content found for today's paper..... check back next edition! 

    I had previously enabled various paper sections, so I do not think that is the problem. And I do have twenty content sources listed.

    Thanks for your help!

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  • Dorian Staten

    Hi Sherry,

    I just checked your paper, and the current edition has plenty of content. Does this mean you were able to find the problem?

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  • Sherry Bradford

    Hi Dorian,

    Yes, everything seems to be working now.

    Thank you!

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  • Sherry Bradford
     
    Hello!
     
    My paper today is filled with only one content source, which I deleted from my content source list (18 total sources) a few days ago.
    After receiving a majority of articles from only one source in yesterday's publication, I curated articles to show various sources
    from my content list.
    What do I need to do to show various sources from my content list within my paper on a daily basis without needing to do a total curation every day?
     
    Thanks!
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  • Dorian Staten

    Hi Sherry,

    If you find your paper being flooded by a single source, the best remedy is to utilize Manual Ranking. Manual Ranking allows you to rank your sources so that sources at the top of your list get higher priority, while the sources at the bottom of your list get lower priority. To fix the overbearing source, simply drag it lower in your list of sources.

    For complete details, please see https://support.paper.li/hc/en-us/articles/360004724577-Content-Source-Ranking-Manual-Prioritization

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