Skip to main content

"MY FACEBOOK ACCOUNT IS LINKED TO ANOTHER ACCOUNT, WHICH IS DELETED, HOW CAN I ADD IT TO THE EXISTING ACCOUNT?"

Follow
Sherri Davis

I had 2 accounts here, I didn't realize it, I deleted one account & still have one account The Spirituality Dailey, I want to link my facebook account to this I keep getting the error message"This Facebook account is already connected to another Paper.li publisher account.
The connection was not successful." Is there some way that this can be done? Appreciate any help that is giving! Sherri Davis

0

Comments

7 comments

Date Votes
  • Official comment
    Julia Yaziji

    Hi Sherri,

    When I checked on our newsstand, I was able to find the account you might have inadvertently created using your facebook account to signin. There were no papers associated with this account so I deleted it. You can now link your facebook account. :)

    Comment actions Permalink
  • Dan Walter

    I can not find my paper which should be tied to a Twitter account. The paper is there and I can add papers under another Twitter account but I can't access the one I'm paying for! How often does this happen???

    0
    Comment actions Permalink
  • Julia Yaziji

    @Dan, Hi!

    Hi, I see you have a publisher account here which you can access by signing in using your twitter account @WoofOnTheHoof. As you correctly note, your pro paper is not under this account.

    I also see that you signed in and created a separate publisher account that holds your Pro paper. To sign into the account that holds your Pro paper, you must sign out and then sign in again using either twitter account @BestRecipes8 or your facebook account.

    Regarding how often it happens, well, it's a common issue that users forget which signon or social media account was used when they created their paper. We are trying to find a good solution to help avoid this situation.

    Sorry for the inconvenience!

    0
    Comment actions Permalink
  • CANNABIS TRAINING UNIV.

    Hello. I tried to link our facebook account and it says it is linked with another paper.li account. Please unlink the other account so we can add it here. Thank you

    0
    Comment actions Permalink
  • Julia Yaziji

    @CANNABIS TRAINING UNIV. Can you give me the name of the facebook account please?

    0
    Comment actions Permalink
  • CANNABIS TRAINING UNIV.

    my facebook account is www.facebook.com/thectu

    0
    Comment actions Permalink
  • Julia Yaziji

    @CANNABIS TRAINING UNIV. Sorry, can I ask you to please submit a request so we can chat one-on-one by email? You can put in the subject line "for julia" so I get the email. I would like to know after what action you took was it that you received the error message that the facebook page is connected already. That message (that the account is already connected ) is given for an individual facebook account, not for a facebook page. Because when you sign on to facebook, Facebook requires that you always sign on with an individual account. So I am not clear on where you are seeing the message. Perhaps you could send a description of what you were doing.... i.e. how you were attempting to connect your facebook page and whether you use an individual account to sign onto that facebook page? Thanks!

    0
    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post