Paid invoice twice

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NIDL

• July 21, 2020 16:34

It appears I have been charged twice with an invoice for basic membership and the somehow my account was then upgraded to Pro membership. Can one of these payments please be refunded as I have no idea how the upgrade to Pro came about. Who do I have to contact to arrange this as I can't find any email address to follow up.

Thanks in advance

Mark

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• Official comment

  

  Dorian Staten

  • July 21, 2020 20:36

  Hi Mark,

  Please submit a support ticket, and we'll be happy to help.

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