Paper sections with content not displaying

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Ian Callson

• October 04, 2018 14:10

 I use the classic layout, have custom named sections and all my content manually using the bookmarklet. I've noticed if my content exceeds 6 sections the additional sections simply don't show either on the content bar or the front page.

This means unless a reader looks at the 'all articles' page they won't see those articles or even realise that there articles on those 'missing topics'.

I realise there may be an issue of screen 'real estate' yet I've turned the photo section off as it is completely superfluous as far as I'm concerned, but it continues to display taking up front page and content bar space?!

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  Dorian Staten

  • October 04, 2018 20:20

  Hi Ian,

  Please note that turning off the Photos section won't remove it from your live edition. Instead, the change will take affect for future editions of your paper.

  That said, please understand that the limit of six paper sections applies whether or not the Photos is enabled.

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  Ian Callson

  • October 09, 2018 15:42

  Sorry, Dorian, the photos section doesn't disappear in the next edition, I'm on my third edition since I turned it off and it's still there!

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  Dorian Staten

  • October 09, 2018 18:56

  Hi Ian,

  Is this concerning your paper uKPrepared News? If so, a new edition for that paper hasn't been published since October 3. If you're referring to a different paper in another account, can you provide a link to the paper, please?

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  Ian Callson

  • October 10, 2018 09:01

  Hi Dorian, yes it is but I turned off photos right at the start so that 3rd Oct edition shouldn't be displaying that section

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  Dorian Staten

  • October 10, 2018 20:03

  Hi Ian,

  Please try deleting your current draft and creating a new draft, and let me know whether or not the Photos section is included in the draft.

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  Ian Callson

  • October 11, 2018 16:40

  Hi Dorian, just done that and yes the photos section is still showing. Cheers, Ian

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  Dorian Staten

  • October 11, 2018 21:01

  Hi Ian,

  I went into your paper's settings and switched Photos on and then back off again, and this seems to have reset the feature, as I deleted your draft and created a new one, and it does not include the Photos section. You should be set now.

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  Ian Callson

  • October 12, 2018 08:18

  Hi Dorian, it didn't show the photos section because there weren't any. I've added an article with a photo and hey presto, the unwanted section is back.

  I think the problem is perhaps a bit deeper i.e. there is a bug.

  Cheers, Ian

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  Dorian Staten

  • October 12, 2018 18:38

  Hi Ian,

  Please note that adding photos with the bookmarklet only adds the photos to the Photos section, which is why it's being generated after you use the bookmarklet. It's not necessary to select a photo when adding an article, as the bookmarklet will automatically fetch the photo that the page has designated as the article's main photo.

  We apologize for the confusion.

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  Ian Callson

  • October 17, 2018 13:19
  • Edited

  Thanks, Dorian, I didn't realise that and have been 'picking' an image each time. All sorted now and photos section no longer displaying. Cheers, Ian

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