General
Tips, tricks and work-arounds for basic and Pro users.
- How to Report an Issue or Ask a Question
- Trailing hashtag in your URL
- IE 8 no longer supported
- Missing: Your Edit Icon/ Paper Settings Icon is Not Appearing
- Missing: Share Icons (Left Column) For Facebook, Twitter, etc
- Our Hints for new features continue to show each time you visit your paper
- Troubleshooting: Browser Extensions known to cause issues
- Acceptable Use Policy for Email Invitations to Subscribe
- Google news feed is not working
- Widgets: You Would Like to Embed a Widget on a Site That Strips Javascript
- You Can't Get Your Custom Domain Set Up Properly
- Your Shares Were Reset to Zero
- You Are Getting An E-Mail-Address Not Valid / Already Taken Error Message
- Some Content Disappears When Edition is Postponed (Weekly Papers)
- Your Deleted Paper Still Found on Search Engines
- Font Settings Changes Are Not Saving in the Appearance Menu
- Hashtags in My Topic Bar Menu Have Changed / Disappeared